Furniture
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(573) 271-3530
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Newington, Connecticut, United States
About
Bob's Discount Furniture
Bob's Discount Furniture is a well-known furniture retailer that offers quality furniture at affordable prices. The company was founded by Bob Kaufman in 1991 and has since grown to have numerous locations across the United States. Bob's Discount Furniture is known for its wide selection of furniture for various rooms in the home, including living rooms, bedrooms, dining rooms, and more. They aim to provide customers with stylish and comfortable furniture options without breaking the bank.
Bob's Discount Furniture
Warranty Registration Process
You can follow the below given steps to successfully register for warranty:
1. Go to the homepage of the Bob's discount furniture website.
2. Click on the warranty option to access the warranty registration form.
3. Open the link to the registration form and enter your mail .
4. Fill out the form with details such as product type , product number, number, delivery date, and purchase proof.
5. If you encounter any difficulties while filling out the form, there should be a live chat bot option to guide available to help you through the process.
6. Ensure you provide all the necessary information accurately to complete the warranty registration successfully.
Bob's Discount Furniture
Warranty Policy
- All furniture, other than mattresses, purchased at our regular price is guaranteed to be free from factory defects for 1 year from date of possession to the original purchaser within our normal delivery area. Mattresses, foundations and Power Bob adjustable beds may carry additional factory guarantees.
- This warranty does not apply to any damage caused by the customer, if there has been any repair or replacement of the adjustable base parts by an unauthorized person and/or if the adjustable base has been mishandled.
- Goof Proof Mattress & Pillow Protectors
- Goof Proof Mattress and Pillow Protectors carry a 10-year limited warranty.
- Mattress Satisfaction Guarantee
- A one-time re-selection for the mattress only within 90 days of the original receipt date. They will charge or credit you for any difference in cost between the original and the re-selected mattress and you will be responsible for the delivery .
Bob's Discount Furniture
Warranty Claim Process
Here are the steps to raise a claim with Bob's Discount Furniture:
1. Visit the warranty page on the Bob's Discount Furniture website.
2. Click on the claim link to access the claim form.
3. Log in if required to proceed with the claim form.
4. Fill out the claim form with details like your name, location, email, product number, and proof of purchase.
5. Submit the completed claim form to initiate your claim process.
If you face any difficulties, you can also contact their support team for further assistance.
Warranty Frequently Asked Questions
1.What does the standard warranty cover?
Answer: The standard warranty covers factory defects in materials and workmanship for one year from the date of possession by the original purchaser. It does not cover damage caused by misuse, abuse, or normal wear and tear.
2. How do I file a claim under the standard warranty?
Answer: To file a claim, contact Bob's customer service within the warranty period. Be prepared to provide details about the defect and your purchase information..
3.What is the Goof Proof Protection Plan?
Answer: The Goof Proof Protection Plan covers accidental damage and most stains for up to five years. It includes coverage for incidents like spills, rips, tears, and burns that are not covered under the standard warranty.
4.How do I file a claim with the Goof Proof Protection Plan?
Answer: Report the incident within 30 days by contacting Guardian (the plan administrator) at 800-538-9500 or by submitting a claim online. You may need to provide pictures of the damage.
5.What incidents are covered by the Goof Proof Protection Plan?
Answer: The plan covers accidental and unexpected damage, such as most stains, burns, punctures, cuts, rips, and tears from a single incident. It does not cover wear and tear, pet damage, or damage from misuse.
6.What should I do if my Goof Proof Protection Plan claim is denied?
Answer: If your claim is denied, you can file a dispute by contacting Guardian. Be prepared to provide additional information or documentation to support your claim..
7. Can I purchase the Goof Proof Protection Plan for my replacement piece?
Answer: Yes, you can purchase a new Goof Proof Protection Plan for a replacement piece. Contact Bob's customer service to add the plan to your new claim.
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