Features
Every feature your warranty operation needs, built in
Product registration, claims management, extended warranties, and post-sale analytics. One platform for the full warranty lifecycle.
Trusted by 500+ brands globally
Product Registration and Upsell
Turn every buyer into a reachable customer
Most products are sold through Amazon, retail, and distributors. The buyer's contact details never reach the brand. Dyrect captures first-party data at the point of product registration so every buyer, regardless of purchase channel, becomes a direct contact you own and can re-market to.
See Product Registration SoftwareDigital Warranty Card
Replace paper warranty cards with a live ownership record
Dyrect gives every registered customer a digital warranty card connected to the product, purchase details, coverage period, and service history. Customers can access the record any time, while your team gets a cleaner source of truth for warranty validation.
Product Serialization
Validate every product with serial and QR-based identity
Dyrect helps brands connect every physical product to a unique serial number, QR code, warranty record, and owner profile. This makes registration, claims, fraud checks, and service history easier to verify across ecommerce, retail, marketplace, and offline channels.
Claims and Service Management
Resolve every claim without losing track of a single one
Fragmented claim handling costs more than the warranty itself. Dyrect gives your service team one workspace to validate, route, track, and close every claim across every product line. No tool switching, no manual lookups, no missed follow-ups.
See Warranty Management SoftwareExtended Warranties
Sell protection plans and keep 100% of the revenue
Third-party warranty providers take a cut of every plan sold. Dyrect lets your brand offer protection plans at the product page, checkout, and after purchase. All revenue stays with your brand. No revenue share, no customer data passed to a third party.
See Extended WarrantiesCustomer Portal
Give buyers a place to manage everything after purchase
The customer experience does not end at the sale. Dyrect gives every registered buyer a branded self-serve portal to view their product details, warranty status, and service history without calling your support team.
Form Builder
Build any registration or claim form without writing code
Every brand has different warranty policies and different data requirements. Dyrect's form builder lets you create the exact form your business needs, with conditional logic, custom field types, and multi-step flows, with no developer involved.
Experience Builder
Design the post-purchase experience your brand deserves
The registration confirmation page, the warranty card email, the claim status update. Every touchpoint after the sale is a chance to reinforce the brand and reduce support load. Dyrect gives you full control over all of it without engineering resources.
Digital Product Manuals and Guides
Turn static manuals into searchable post-purchase support
Dyrect lets brands replace printed manuals with digital guides connected to the customer portal and registered product record. Customers can find setup instructions, care tips, warranty details, safety information, and service resources without opening a support ticket.
Analytics and Insights
See exactly where your warranty operation stands
Most warranty data lives in spreadsheets or across disconnected tools. Dyrect brings registration rates, claim costs, defect trends, and extended warranty revenue into one dashboard. Your product, service, and finance teams all get the numbers they need to act.
Platform and Integrations
Works with the tools your team already runs
Dyrect connects to your Shopify store, WooCommerce site, CRM, and data warehouse. Native integrations sync orders and registrations automatically. The REST API and webhook support handle anything custom your stack requires.