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About
Leatherman
Leatherman is a renowned American company that specializes in designing and manufacturing high-quality multitools and knives. Founded in 1983 by Timothy S. Leatherman, the company's name has become synonymous with durable, versatile, and innovative tools. Leatherman multitools are widely recognized for their exceptional craftsmanship, incorporating various functions such as pliers, screwdrivers, knives, and more into a single compact device. Over the years, Leatherman has earned a reputation for producing reliable tools that cater to the needs of outdoor enthusiasts, professionals, and everyday users, making it a leading choice in the multitool industry.
Leatherman
Warranty Registration Process
You can easily follow the given steps and complete your leatherman warranty registration process:
1. Visit https://www.leatherman.com/int/home
2. Scroll down to the bottom of the page and click “ Register Your Product”
3. Enter the details like your name, email address, product, country, and how you get the leatherman product. Whether it was gifted, bought by you or others.
4. Provide your consent to the terms and conditions of privacy policy
5. Click “Register”
And your product will be registered for warranty.
Leatherman
Warranty Policy
The Leatherman Warranty provides coverage exclusively for the original or primary owner, safeguarding against defects in materials or workmanship. However, it does not extend to instances of abuse, alteration, theft, loss, or unauthorized and unreasonable use of Leatherman products. This warranty specifically applies to tools meant for personal use and excludes commercial accounts or bulk purchases intended for resale of repaired or refurbished tools. Notably, it excludes coverage for accessories, sheaths (except for the Ainsworth Sheath and Adapt Kit, which are covered by a 2-year warranty), imprinting, color finishes, cleaning, or sharpening. With the exception of the Ainsworth Sheath and Adapt Kit, any items falling under these categories will not be returned to the sender. Leatherman apparel and soft goods are not encompassed within the 25-year warranty. Additionally, Leatherman Garage products, being limited-run items, do not qualify for the replacement portion of the standard 25-year warranty on full-size tools. While repair attempts will be made for Garage tools submitted for repair, if repair proves impossible, a store credit equivalent to the full purchase value will be offered.
Leatherman
Warranty Claim Process
Follow the given steps and claim your Leatherman warranty in no time:
1. Visit https://www.leatherman.com/home?geo=y
2. Scroll to the bottom of the home page and click “Warranty” under the header “Support”
3. A warranty claim page will open, click “ Start Warranty”
4. Now confirm whether you just want the repair or you are okay with a exchange
5. Enter your product name, problem description, and other
6. Enter your shipping address, phone number and email address
7. Kindly give your consent to the given terms and conditions
8. Click “Submit”
And your claim will be initiated. After assessing your problem, the support team will contact you for the further steps
Warranty Frequently Asked Questions
1. How can I register my Leatherman product for warranty?
To register your Leatherman product, visit the official Leatherman website at https://www.leatherman.com/int/home, scroll to the bottom, click "Register Your Product," enter your details, and consent to the terms and conditions. Your product will be registered for warranty.
2. What information do I need for warranty registration?
During registration, provide your name, email address, product details, country, and information on how you acquired the Leatherman product (gifted, self-purchased, or from others).
3. How can I initiate a warranty claim for my Leatherman product?
Visit https://www.leatherman.com/home?geo=y, scroll down to "Support," click "Warranty," and then "Start Warranty." Choose repair or exchange, provide product details, problem description, and your contact information. Consent to terms and conditions, click "Submit," and the claim process will begin.
4. What does the Leatherman Warranty cover?
The Leatherman Warranty covers defects in materials or workmanship for the original owner. It excludes abuse, alteration, theft, loss, and unauthorized or unreasonable use. It applies to personal use tools, excluding commercial accounts or bulk purchases for resale. Certain items like accessories, sheaths (except Ainsworth Sheath and Adapt Kit under 2-year warranty), imprinting, color finishes, cleaning, and sharpening are not covered.
5. Will items not covered by the warranty be returned to the sender?
Except for the Ainsworth Sheath and Adapt Kit, items not covered by the warranty will not be returned to the sender.
6. Is Leatherman apparel covered under the warranty?
Leatherman apparel and soft goods are not included in the 25-year warranty coverage.
7. What happens if a Leatherman Garage product cannot be repaired?
Leatherman Garage products, being limited-run items, do not qualify for the standard 25-year warranty replacement. However, if repair is impossible, a store credit equivalent to the full purchase value will be offered.
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