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Automobile
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1 (800) 782-2783
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Shibuya, Japan
About
Subaru
Subaru is a renowned automobile manufacturer known for its rugged and reliable vehicles. Founded in Japan in 1953, Subaru has gained a strong global reputation for producing all-wheel-drive cars, SUVs, and crossovers. What sets Subaru apart is its commitment to safety, innovative engineering, and the signature boxer engine design, which contributes to the brand's distinct driving experience. Subaru vehicles are highly regarded for their durability, making them a popular choice among outdoor enthusiasts and families seeking dependable transportation in various weather conditions.
Subaru
Warranty Registration Process
Dealership staff handles the initial registration process for Subaru Warranty when you purchase a new Subaru vehicle from an authorized dealer. So follow these steps to ensure your vehicle's warranty:
1. The required information includes your full name, current address, vehicle identification number (VIN), and the date of purchase.
2. This information will be collected by the dealership and then submitted to Subaru to activate your warranty coverage.
3. It's essential to confirm the registration process with the dealership at the time of purchase to ensure accurate and timely submission of your details.
4. Remember to keep all documents related to your vehicle purchase, including warranty information and registration papers, in a secure and easily accessible location.
5. Having these documents readily available will facilitate a smooth process in the event of warranty claims or service requirements.
Subaru
Warranty Policy
When you purchase a new Subaru vehicle, you'll benefit from a comprehensive 3-year/36,000-mile limited warranty, whichever occurs first. This warranty ensures coverage for repairs and defects that may arise during the specified period under typical usage conditions. Additionally, Subaru offers the option to enroll in Subaru Added Security, an exclusive extended service agreement designed to provide mechanical repair protection beyond the standard warranty period. This program offers an extra layer of security, giving you peace of mind and ensuring your Subaru remains in top-notch condition even after the initial warranty period expires.
Subaru
Warranty Claim Process
Follow the given steps to claim your Subaru Warranty:
1. Contact the dealership where you purchased the Subaru if you have a warranty-covered issue.
2. Gather necessary documents: warranty booklet, purchase agreement, vehicle registration, maintenance records, and paid receipts for emergency repairs.
3. Clearly explain the problem to the dealership's service department and demonstrate if possible.
4. The service department will inspect the vehicle to confirm warranty coverage and proper maintenance.
5. If the issue is covered and not due to misuse, the dealership will perform necessary repairs or replacements.
6. For emergency repairs, keep replaced parts, the paid receipt, and a written description of the emergency situation.
7. Within 15 days, present these items to any Authorized Subaru Dealer for reimbursement.
8. The dealer will process your claim; reimbursement for approved claims comes directly from Subaru of America within 60 days.
9. Stay in contact with the dealership for repair updates and pickup information.
10. Contact Subaru of America's customer service at 1 (800) 782-2783 for assistance with any issues or disputes.
Warranty Frequently Asked Questions
1. What is the Subaru warranty registration process?
Subaru dealership staff will handle the initial registration process when you purchase a new Subaru vehicle. The required information includes your full name, current address, vehicle identification number (VIN), and the date of purchase.
2. How can I initiate a warranty claim for my Subaru vehicle?
To initiate a warranty claim, contact the dealership where you purchased the Subaru if you have a warranty-covered issue. Gather necessary documents such as the warranty booklet, purchase agreement, vehicle registration, maintenance records, and paid receipts for emergency repairs.
3. What is the procedure for emergency repairs under Subaru warranty?
For emergency repairs, keep replaced parts, the paid receipt, and a written description of the emergency situation. Within 15 days, present these items to any Authorized Subaru Dealer for reimbursement. Reimbursement for approved claims comes directly from Subaru of America within 60 days.
4. What is Subaru's standard warranty coverage?
When you purchase a new Subaru vehicle, you'll benefit from a comprehensive 3-year/36,000-mile limited warranty, whichever occurs first. This warranty ensures coverage for repairs and defects that may arise during the specified period under typical usage conditions.
5. Can I extend the warranty coverage for my Subaru vehicle?
Yes, Subaru offers the option to enroll in Subaru Added Security, an exclusive extended service agreement designed to provide mechanical repair protection beyond the standard warranty period. This program offers an extra layer of security and ensures your Subaru remains in top-notch condition even after the initial warranty period expires.
6. How long does it take for a Subaru warranty claim to be processed?
The dealer will process your claim, and reimbursement for approved claims comes directly from Subaru of America within 60 days. It's essential to stay in contact with the dealership for repair updates and pickup information.
7. What should I do if I face issues or disputes related to my Subaru warranty claim?
If you face any issues or disputes, you can contact Subaru of America's customer service for assistance. They can provide guidance and support to resolve any problems you may encounter during the warranty claim process.
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