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About
Guardsman
Guardsman is a well-known brand specializing in furniture care and protection products. Established in 1915, Guardsman offers a wide range of services and products designed to clean, protect, and repair furniture. Their product line includes furniture polishes, cleaners, and touch-up kits, as well as fabric and leather care solutions. Guardsman is also recognized for its furniture protection plans, which provide comprehensive coverage against accidental damage, including stains, rips, and burns, for a specified period. These plans often complement the manufacturer's warranty, offering additional peace of mind for furniture owners. Guardsman's services and products are widely used by both consumers and professionals to maintain and extend the life of furniture.
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Guardsman
Warranty Registration Process
You can register for Guardsman warranty by following these steps:
1. Go to the Guardsman website at https://www.guardsman.com/
2. Navigate to the customer support page.
3. Look for the warranty registration option and click on it.
4. You'll find a registration form. Fill in your details like your name, location, email, invoice number, warranty type, color, and place of purchase.
5. Make sure to attach the tax invoice file.
6. Mention why you're planning to have warranty coverage.
7. Finally, hit the submit button to complete the registration.
Guardsman
Warranty Policy
Guardsman offers a comprehensive warranty policy designed to provide peace of mind and protection for your furniture investments. Their warranties typically cover a range of accidental damages such as stains, rips, tears, burns, and other incidents that can occur during everyday use.
- For furniture protection, there's a 5-year registration and warranty. It covers accidental damages and stains for the entire 5 years. Plus, they provide a self-fabric care collection kit for you to use.
- For Proguard protection, it's also a 5-year registration. This warranty covers accidental stains, human and pet bodily fluids, tears, and cuts. However, normal wear and tear are excluded from the claim.
- For mattress protection, there's a 10-year warranty registration. This warranty covers bedtime accidents, food and beverage stains, and rips or tears. Exclusions include mishandling, odors, fading, and pet damage.
Guardsman
Warranty Claim Process
1. Go to the Guardsman website at https://www.guardsman.com/
2. Look for the claims submission option on the homepage.
3. Click on the images provided to proceed.
4. You will be directed to an online claim form.
5. Log in using your zip code and phone number.
6. Fill out the claim form by providing all the necessary details, such as the type of warranty and a detailed description of the problem.
7. Make sure to attach the invoice and tax file.
8. Once you've filled everything out, submit the claim form.
Warranty Frequently Asked Questions
How do I register my warranty with Guardsman?
To register your warranty, visit the Guardsman website and look for the warranty registration option. Fill out the required information and submit the form.
What documents do I need to provide when filing a claim?
When filing a claim, you will need to provide the original sale receipt, a copy of your warranty plan, and any other relevant documentation related to the issue you're experiencing.
How long does it take to receive a response after filing a claim?
Guardsman aims to respond to claims within 5 business days after the claim has been registered.
What happens if the authorized technician finds a difference in the reported damage and the actual damage?
If there is a discrepancy between the reported damage and the actual damage found by the technician, the claim may not be covered under the warranty plan.
Can I file a claim over the phone or through email?
Yes, you can file a claim by calling Guardsman's toll-free number or by submitting a claim through email. However, it's recommended to follow the specific instructions provided by Guardsman for the claim submission process.
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