Our app automatically creates warranty records when orders are fulfilled in your Shopify store. Customers receive an email with their warranty information and a QR code for easy access. There's also an option for manual registration through a branded portal if needed. The entire process is seamless and requires zero effort from your team after the initial setup

Yes! Our app is compatible with all Shopify themes. The warranty registration process happens in the background when orders are fulfilled, so it doesn't affect your store's frontend design or checkout process. The customer portal and email templates can be customized to match your brand's look and feel.

Most merchants complete the setup in less than 10 minutes. After installing from the Shopify App Store, you'll be guided through a simple configuration process where you select which products should have warranty registration and customize your email templates. Our app immediately begins working once you complete the setup.

Absolutely! You have full control over the content, design, and timing of all warranty-related emails. You can customize warranty confirmation emails, expiration reminders, and service notifications. All emails can include your branding, logo, and colors to maintain a consistent customer experience.

Our app generates unique QR codes for each product that can be included on packing slips, product manuals, or warranty cards. When customers scan the QR code with their smartphone, they're directed to a branded warranty registration page where their information is either auto-filled (if they're already registered) or they can complete a simplified registration form. This makes the process incredibly easy for your customers.

Our dashboard provides comprehensive data on warranty registrations, customer engagement, and product performance. You can track registration rates, view warranty status, monitor customer interactions, and identify trends in product usage. All data can be exported for further analysis or integration with other systems. The Professional and Enterprise plans include advanced analytics features.

Yes, our Enterprise plan includes API access that allows for integration with popular CRM systems, help desks, and other business tools. We also offer native integrations with several popular platforms including Zendesk, Hubspot, and Klaviyo. Our team can assist with custom integration needs for Enterprise customers.

All plans include email support with a response time of 24 hours or less. The Professional plan adds chat support, while Elite customers receive priority support and a dedicated account manager. We also provide comprehensive documentation, video tutorials, and regular webinars to help you get the most out of our app.

Yes, we offer a 14-day free trial with no credit card required. During your trial, you'll have full access to all features in your selected plan. This gives you plenty of time to set up the app, customize it to your needs, and see the benefits for your store before committing to a subscription.

We take data security very seriously. All data is encrypted in transit and at rest. We're GDPR compliant and follow industry best practices for security. We never sell or share your customer data with third parties. Our systems undergo regular security audits and penetration testing to ensure your data remains safe.